This past weekend, Niantic sent out a new update for their popular Pokémon GO app which removed most of the in-game Pokémon tracking features from the title. These features had been broken for a while, so many had already turned to websites to help them find the creatures they most wanted—but Niantic shut those down as well, using cease-and-desist orders to push many into closing their doors. Fans haven’t been pleased with this, with a number even going so far as to request refunds for their microtransaction purchases in the game, and today Niantic finally offered up an explanation for these move.

Here is the full statement they issued via the Pokémon GO Facebook page:

Trainers,

As many of you know, we recently made some changes to Pokémon GO.

– We have removed the ‘3-step’ display in order to improve upon the underlying design. The original feature, although enjoyed by many, was also confusing and did not meet our underlying product goals. We will keep you posted as we strive to improve this feature.

– We have limited access by third-party services which were interfering with our ability to maintain quality of service for our users and to bring Pokémon GO to users around the world. The large number of users has made the roll-out of Pokémon GO around the world an… interesting… challenge. And we aren’t done yet! Yes, Brazil, we want to bring the game to you (and many other countries where it is not yet available).

We have read your posts and emails and we hear the frustration from folks in places where we haven’t launched yet, and from those of you who miss these features. We want you to know that we have been working crazy hours to keep the game running as we continue to launch globally. If you haven’t heard us Tweeting much it’s because we’ve been heads down working on the game. But we’ll do our best going forward to keep you posted on what’s going on.

Be safe, be nice to your fellow trainers, and keep on exploring.

The Pokémon GO team

The good news is that this basically confirms that the in-game tracking features are planned to return at some point, though an estimated time frame for the relaunch would have been nice. And it’s definitely nice to hear that the global rollout is continuing; hopefully Brazil will get their wish of receiving the game in time for the Olympics. The odd news is their reasoning behind shutting down those third-party websites that offered Pokémon tracking—they don’t really explain how such sites could have been “interfering” with their efforts, and it doesn’t seem to make intuitive sense, at least not to me. If you can explain it to us, feel free to leave us a comment down below!

What do you think of this statement? Is their reasoning solid, or are you wanting more details on the reasoning and efforts behind these decisions? How could Niantic be handling these situations better? Let us know your thoughts in the comments!

Source: Official Pokémon GO Facebook

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Tyler Meehan
Tyler is verbose. He apologizes for that. Tyler "Alpha" Meehan's first experiences with gaming came from his cousins' NES and the Mario games that went with it. They were fun, but merely brief distractions while on the road (yes, they had an NES in their car. It was awesome, and he was jealous). Still, nothing compared to his Star Wars books. OR SO HE THOUGHT. His love of gaming truly began when he and a friend came together to beat the Nintendo 64's Mission: Impossible, a challenge so intense that Tyler bought his own console to facilitate its defeat. Upon being introduced to Ocarina of Time (an introduction that included, among other spoilers, the freakin' final boss fight. GEEZ, PHILIP), his lot in life as a Nintendo fanboy was sealed in stone. His ability to recall absolutely useless video game information served him well during the Pokémon craze, and helped him aid numerous friends in their own endeavors to defeat games like Majora's Mask and Kingdom Hearts. Those were good days. Good days... The Zelda series soon became his primary obsession fascination, but additionally he was soon introduced to text-based RPGs by one of his schoolmates. Discovering that he had a knack for the English language and a strong love of telling stories, he started putting effort into writing his own storylines. That all got put onto the backburner, though, when he discovered the Zelda online community, particularly The Desert Colossus's Hyrule Adventures 2, an online text RPG based in the Zelda world. He joined under the pseudonym of "Alpha" and soon became one of their lead writers, going so far as to join the moderator staff and, in a year's time, become the head administrator of the RPG. During this time, Twilight Princess was released, and he joined several other TDCers in posting their thoughts on the game - his "Twilight Impression Posts" lasted for several months and were well received by the community. Staying on even after the webmaster was forced to retire, he continued to provide occasional news posts and articles for the site, until it became clear that the site was dying. He turned his focus back to Hyrule Adventures 2 and his college studies, until the latter forced him to stop work on the former. Tyler graduated a few years ago from the Georgia Institute of Technology with a Bachelors in Computer Science, and now serves as a software engineer for a rather large company that he doesn't feel like telling you all about (he's a jerk like that sometimes). His love of gaming and writing still strong, he joined the Zelda Informer staff in early 2013 to write a walkthrough for The Wind Waker, but later began using his English skills to become ZI and Gamnesia's first dedicated Copy Editor. When not trying to get Brian to shut up in Gamnesia's group chat, he spends his time writing Zelda fanfiction, planning some original fantasy stories that he may or may not try to publish some day, and playing games on his Wii, PlayStation 3, and Nintendo 3DS. He intends to get a WiiU sooner or later, probably around when Pikmin 3 comes out, but has little interest in the other consoles currently. Also, he can't stand writing bios in first-person. Talking about yourself like that is just...weird.

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