The Nintendo Switch has been out for a little over a year, and owners of the system are undoubtedly starting to notice some long-term issues with it. Initially, some consumers found the docking station supplied with the console was leaving scratches on the screen. Other users were experiencing some software glitches upon launch as well.
Now that the system has been out for a while, some of these early bugs and flaws have been addressed. However, a new problem has arisen regarding the Switch’s plastic exterior. Some staff members at Nintendo Life have started to notice some small cracks develop around the unit’s ventilation system. Initially thinking it was just wear and tear, the website posted a poll to see if anyone else was affected. The results are a bit troubling.
With over a thousand votes, 20% say they have experienced the issue. Some users sent in photos of their system, and it appears these cracks can happen anywhere on the Switch’s plastic casing. Some have tiny cracks along the top of theirs, while others have large gashes on the back near the left joy-con. One user even showed that the entire grill on his system’s ventilation is gone.
Some people theorized the material used for the Switch isn’t able to handle the extreme temperatures it can sometimes climb up to. This issue is also thought to become worse when the console is docked, which causes the unit to heat up more.
As of now, Nintendo has no official solution and has not recognized it as a manufacturing problem. This means fans have to send in their broken hardware and pay Nintendo to fix it, which some European fans have reported to cost £150—about $175 in the United States.
Nintendo Life reached out to the company for a statement, and they only directed consumers to their customer service team:
“After checking in with the European team we can confirm that we haven’t received a notable number of consumer inquiries on this topic, but as with all our products, we encourage users who experience any issues to visit
http://support.nintendo-europe.com for assistance from our Customer Service team.”
— Nintendo of Europe
Unfortunately, this isn’t the first time Nintendo has had this issue. The Nintendo DS Lite’s plastic casing also frequently cracked around the hinges. However, Nintendo was replacing units at no cost back then. Maybe the company will do the same this time with the Switch if given enough time to address the issue.
This also isn’t the first time heat has affected the Nintendo Switch. Around the time of launch, owners of the system were claiming the high temperatures were warping the plastic. This could be a sign to Nintendo to use a higher quality material for the Switch’s casing. However, this could impact the cost of the system, so it’s unlikely the company will seek out a more expensive casing.
Have you guys had any cracking issues? Does your Nintendo Switch handle the heat well? Let us know in the comments below! If your unit has suffered any damage, feel free to post pictures and share your stories. Personally, I don’t notice any damage yet. But I’ll be keeping an eye out for this issue.
Source: Nintendo Life